ORDERING
INFORMATION
In order to avoid errors, please be
sure to list catalog number, complete item description, and exact quantity
desired. Please mark all confirming orders as “CONFIRMING” to avoid duplication
and unnecessary charges. All orders are shipped F.O.B. plus shipping charges.
Customs brokerage fees and duty, if applicable, become the responsibility of
the customer. Customer takes legal possession as soon as merchandise is
delivered to a common carrier.
TERMS AND CONDITIONS
International Sales and Shipments:
All international shipments,
require that the consignee be responsible for all Customs Duty,
Brokerage Fees and Local Taxes.
PAYMENT METHODS
The purchase of instruments and
accessories may be charged to the following methods:
1.
Bank Transfer
2.
Western Union
3.
Money Transfer
4.
Credit Card (If our Service is
available in that area)
5.
PayPal (If our Service is available
in that area)
GUARANTEE
The materials, design and
workmanship of the products listed in this catalog are unconditionally guaranteed
to be of superior quality and free of manufacturing defects. Medfort
Instruments will replace free of charge a damaged instrument if the damage is
found to have been caused by a defect in workmanship or materials. Claims must
be submitted in writing within 30 days of the invoice date.
This guarantee does not include normal wear and tear. Instruments which have
been repaired by other than the Medfort Instruments Repair Department will not
be covered under the guarantee.
Instruments in need of repairs should be sent to Medfort Instruments Repair Department.
Due to our policy of continual
product development, we reserve the right to alter product specifications.
We assume the user to be technically competent and professional; therefore,
user must take all necessary precautions normally associated with instruments
during their care, handling and storage. Our instruments should be handled only
by technically competent personnel and should never be entrusted to others.
To the best of our knowledge the information contained in this catalog is
accurate and reliable; however, all recommendations or suggestions are made
without guarantee. We disclaim any liability incurred in connection with the
use of these instruments. Nothing contained in this catalog shall be construed
to imply the nonexistence of any relevant patent. No invention covered by any
patent shall be utilized in any way without authorization from the owner of
that patent.
RETURNS AND CREDITS
If you wish to return an unused
instrument, please contact Medfort Instruments for authorization before doing
so. Any returns not authorized in advance will be rejected by our shipping
department and returned at your expense. Unused instruments can be returned or
exchanged within 30 days of the invoice date. Instruments must be returned in
their original packing, and shipping charges must be prepaid. Any unused
instrument returned without its original packing may be subject to a 50%
restocking charge. The invoice number and reason for return must be indicated.
After examination, defective instruments will be immediately replaced at no
charge. Instruments ordered in error and returned for exchange may be subject
to a 50% restocking charge, plus the shipping charges originally incurred.
Used, autoclaved or sterilized instruments are not returnable for credit or
exchange.
Orders for custom-made instruments are non-cancelable, non-returnable and
non-refundable.
Custom etched instruments are non-returnable and non-refundable.
Sterile packaged items cannot be accepted for return unless they are defective,
in which case we will replace them.
PRICES
We reserve the right to alter
packaging or change prices
at any time without prior notification. We will always notify the
customers prior to shipping an order when such changes occur, unless the increase
is minimal and would not warrant delaying an order. We reserve the right to
make partial shipments at our discretion unless instructed to the contrary. We
also reserve the right to discontinue any items without prior notice.
Notes: Photographs in this catalog are not shown actual size. Refer to
descriptive copy for sizes and specifications.